We’re Hiring – Creative Services Manager

Applications Closed

About Us

pipikwan pêhtâkwan is an Indigenous owned and operated company focused on elevating Indigenous voices and their stories. We are committed to meaningful, transparent engagement, ongoing dialogue and communication with our clients, communities and stakeholders. pipikwan pêhtâkwan believes in empowering Indigenous Peoples to share their projects, issues and initiatives with mainstream media and the general public. pipikwan pêhtâkwan has created an impactful team who brings a much leaded lens to public relations. Majority of our team identifies as Indigenous, Black or as a person of colour.

At pipikwan pêhtâkwan we pride ourselves as helpers who understand the barriers and know the language that resonates with our peoples. We collaborate with our partners to build communications strategies that work for Indigenous communities. We are guided by our vision, mission and values as we engage existing and new clients.

Our Vision

Indigenous communities sharing their truths and stories as equals.

Our Mission

Amplify Indigenous voices and experiences in the media and to the general public.

Our Values

We are sustainable.
We are courageous.
We are humble.
We are transformational.
We share our strengths.
We are accessible.

Workplace Culture

We are committed to positively working together to create a healthy and safe environment where employees feel supported and fulfilled. We work together while guided by the following principals:

High Quality Work.

Role Introduction

Working with the Art Director, the Creative Services Manager oversees the development of creative assets produced by the Creative Services Team for graphic design, website and video production projects. They support the Art Director managing a team of designers, providing leadership and guidance for all creative work. A highly skilled designer with management experience, the Creative Services Manager has a natural eye for design and is an excellent collaborator open to inspiration and ideas from team members.

The position will work remotely with daily supervision and development including regular video-conference meetings, ongoing virtual team messaging/chat tools, emails, and telephone calls.

Typical Workday

  • Collaborate with and receive direction from the Art Director to support all aspects of a project from ideation to implementation.
  • Oversee the creative team assigning, scheduling work, and mentoring the staff’s technical skills.
  • Develop creative briefs based on ideas from brainstorming sessions, with direction, schedules, timelines and deliverables for the creative team.
  • Maintain creative standards for production, productivity, quality and client service.
  • Collaborate with other departments in creating plans and aligning team priorities on time and within budget.
  • Obtain Art Director approval of final designs and support the team with client communications.
  • Coordinate with outside vendors to deliver and manage assets including direct mail, print, large-format signage, and advertising for online and print.
  • Support the maintenance and ongoing development of pipikwan pêhtâkwan’s website and communications tools and initiatives.
  • Work closely with the Art Director to understand priorities, challenges, and opportunities and manage team projects and workloads using various tools.


  • Bachelor’s Degree or Diploma in Graphic Design, Digital Design, and/or Visual Communications Design or a related field
  • Seven or more years of professional experience in graphic design, with two or more years in a management role.

Work Environment

  • Remote work opportunity.
  • Flexible work schedule.
  • Shared co-working spaces available in Edmonton and Calgary.
  • Regular supervision and development available via regular video-conference meetings, virtual team messaging/chat tools, emails and telephone calls.

Benefits & Retention

  • Monday – Thursday schedule.
  • 12 paid holidays.
  • Health Spending Account.
  • Professional development opportunities.
  • Monthly cell phone reimbursement.
  • Monthly home internet reimbursement.


Full Time

Salary Expectation

$65,000 - $75,000

Additional Information

As this agency is focused on working with Indigenous communities, preference will be given to Indigenous or persons of colour or people with extensive experience working with Indigenous communities.

Deadline for applications is
May 23, 2023

Candidates must have a valid Social Insurance Number at the start of employment and be legally entitled to work in Canada under relevant provincial or territorial legislation and regulations.
Please submit your cover letter and up-to-date resume as a Word or PDF to shawnakay@pipikwanpehtakwan.com referencing Creative Services Manager in the subject line.

We thank all applicants for your interest however only candidates under consideration will be contacted.